Do eyelash extensions hurt? 

Eyelash extensions should not hurt when applied correctly.  They are applied with professional tools by isolating one lash, and adhering one extension to your natural lash for classic lashes or fans for volume lashes. Most Lash Artists put on under eye gel pads to prevent discomfort and aid in application. It is important to go to a trusted Lash Artist who was certified through a reputable course as this will ensure that they are applying the correct weight and length of lashes to your natural lash.

Do eyelash extensions look fake?
Eyelash extensions can be applied to look anyway that you desire.  Most professional lash artists will be able to give you your desired look or very similar. You can choose to have shorter natural lashes, large dramatic lashes, etc. Eyelash extensions don’t look ‘fake’ unless that is the look that you are going for which we call Mega Juicy Volume the “Strip Lash Look”.

How long do eyelash extensions last? 
Most eyelash extension adhesives have a bond time of anywhere from 4-8 weeks.  However, they will only last as long as your natural lash does or depending on your lifestyle. Like all hair on the human body, your eyelashes
grows/sheds in cycles. It is normal to lose 1-4 natural lashes per day which is why a fill is recommended every 2-3 weeks to maintain a full lash look.

Do eyelash extensions damage my natural lashes?
When applied correctly, eyelash extensions do not damage your natural lashes. Professional lash artists will apply to only one natural lash and will apply an extension that is the appropriate weight and length to ensure the integrity of
your natural lash.  Eyelash extensions can be damaging if your lash artist is not using proper techniques or if you mistreat your lash extensions. Lashes that are too heavy, or clusters (pre-made fans) have a larger amount of adhesive and can cause your natural lash to break.  When selecting your lash artist, ask which techniques that they use and where they were certified. This will aid in maintaining healthy natural lashes while enjoying the benefits of having lash extensions.

Can I wear mascara with my eyelash extensions?
Yes you can! However, it is recommended to use an oil free mascara that is extension safe.  This will make it so your mascara does not interfere with the bond of the eyelash extension adhesive or cause early separation.

Can I wear eye make-up with my eyelash extensions?
You most definitely can wear make-up with your eyelash extensions.  When selecting makeup, it is beneficial to go with extension safe make-up. Extension safe makeup is oil free, usually contains sealers to prolong extension life and helps to work adjacent with your extensions for an optimal look.  If you use regular make-up, it is recommended to use a daily cleanser with make-up remover that is safe for your lashes to remove residue at the end of the day.

HOW DO I CARE FOR MY LASH EXTENSIONS?
For the BEST Retention Possible Follow these Directions;
Do not get the lashes wet for the first 24-48 hours including:
 Steam, Tears, Showering, Swimming, Eye Makeup Remover
 Brush your lashes when you get them wet.
 No oil based products around your eyes.
 Do not touch, play with, or pick at your Lashes!
 Do not use lash curler on them.
 Do not sleep on your face.
 Keep up with your refills every 2-3 weeks

WHAT SHOULD I DO BEFORE MY LASH APPOINTMENT?
 Please wash your eyes with oil free face wash or eye makeup remover!
 Do not wear any eye make-up, but if you do we have remover here!

Shipping and Returns
Ground Shipping
Most orders are processed and shipped within 24-48 hours of purchase, depending on product availability. Any orders placed on weekends or holidays will be processed and shipped the next available business day.
Once your order has been processed, transit time is anywhere between 1 and 4 business days, depending on your shipping address. Shipments may be delayed due to internal server errors, weather, and other unexpected conditions.

Local Pick Ups & Drop Offs
Product Pick ups are available Monday – Friday 10AM-5PM in Vacaville CA. To place a pick up or drop off order please text (707)980-5204.
Refund of Returned Package
In the case that a package is refused and shipped back to Juicy Glam Lash, if the items are received in the same condition as sent to the receiver, we will refund the customer for the products only. Please note that any return shipping fees, customs duties, or other associated fees that are billed to JuicyGlamLash by the carrier will be deducted from the refund amount.

How will I know when my order ships?
Tracking information will be sent via e-mail upon shipment of goods. Charges are subject to change without notice.

Return Policy
If you would like to return an item, you must notify JuicyGlamLash within seven (7) days of your order being delivered and obtain a return authorization number. To be eligible for a return, items must be unopened, unused and in the same condition that you received it. Your return authorization number must be clearly marked on the outside of the return packaging. Once your returned items have been received and inspected, you will be refunded for the items authorized
for return. Shipping and handling costs will not be reimbursed. Please allow 2 weeks for returns to be processed and for any refunds to be issued.

To initiate a return, please contact us at juicyglamlashproducts@gmail.com.
Read Product Instructions.
Prior to using our products, please ensure that you have read and understand all the directions on the product label and on our website, so that you will be able to apply the product correctly.
Product Damage in Shipment or Defective.
If the item you receive is damaged in shipment or defective, you must contact us within 3 days of receipt to initiate a return. 

Cancelling an Order
If you would like to cancel or change an order that you've just placed, please email us at juicyglamlashproducts@gmail.com as soon as possible. We will try to accommodate your request; however, orders for items that have already been shipped cannot be cancelled.